Cancer Care

 

The oncology program provides a full range of cancer care services, including in-patient and outpatient diagnoses, treatments, complex symptom management and supportive palliative care services.

 

Portrait of a woman with cancer and her doctor

Cambridge Memorial Hospital's oncology program is associated with the Grand River Regional Cancer Centre (GRRCC), which provides a regional network of linked professionals and services supporting cancer patients and their families. The goal is to provide holistic, integrated cancer services closer to home for the residents of Cambridge, North Dumfries and the Region of Waterloo.
 

To learn more about this program, visit the Waterloo Wellington Regional Cancer Program page.


This oncology program provides a full range of cancer care services, including in-patient and outpatient diagnoses, treatments, complex symptom management and supportive palliative care services.

 

CMH’s team of specialized clinicians fulfill a variety of roles to serve your healthcare needs, including:


•    Medical Oncologist
•    Radiation Oncologist
•    Oncology Associates
•    Specially Trained Nursing
•    Pharmacy
•    Drug Access Navigator (DAN)
•    Clinical Trials Team
•    Dietitian
•    Social Work
•    Home and Community Supports Coordinator
•    Clerical Associates
•    Volunteers
 

Please note: CMH’s Oncology Program no longer accepts referrals for patients with hematologic malignancies (e.g., lymphoma, myeloma, leukemia, etc.). Patients with these diseases will be treated at the GRRCC.

 

Referring physicians and nurse practitioners:

Please make all oncology and palliative care referrals through the Ocean portal to ensure referrals are received and scheduled in a timely manner. Oceans platform will allow for real time communication between CMH and the referring provider on status updates.

 

Alternatively, if you do not have access to Ocean, you may fax the referral form below to 519-740-7722.

 

Oncology/Palliative Care Patient Referral

 

Please note that referral forms must be entirely completed to be processed.

Bring to each visit
 
  • Health Card: Always bring your Health Card to each appointment.
  • Medications Bring your medications, including over-the-counter medicine, vitamins and supplements to each appointment. Keeping an up-to-date list of your medications and photos on your personal device can be helpful. 
  • Lab Work: If you have a bloodwork requisition, remember to go to the lab (Wing D, 0) before coming to the Medical Day Clinic for your appointment.
  • Check-in: Remember to complete Your Symptoms Matter online form before coming in to the clinic, if you have not completed one, please let us know when you arrive and a copy will be provided.
  • Questions: Write down all your questions and bring them with you. 

 

Download this list here.

 

For Medical Day Clinic location and parking information, see the "Location & Parking" tab below. 

Care Partners

 

Care partners may attend all physician appointments and the patient's first systemic therapy treatment (i.e., chemotherapy suite). Ongoing care partner support in the chemotherapy suite is only permitted in circumstances where the patient has cognitive or mobility issues, or there is a language barrier.

 

Assistive Devices
 

Bring any personal assistive devices that you may need for your appointment. For example, any communication or mobility device you may need like a walker, hearing aid, etc.

 

Scent Policy 

 

Kindly note that CMH has a strict no scent policy.  Please refrain from using or wearing perfumes, scented deodorants and scented products before coming to hospital.

Psychosocial support is about addressing the psychological, social, and spiritual needs of both individuals and their families. The goal is to optimize patient and family care using a comprehensive, compassionate and coordinated approach to their psychosocial needs. Referrals are recommended for patients scoring at a 7 or above on the pain, depression, anxiety, or well-being on the Edmonton Symptom Assessment System.


A referral can be initiated by a member of the health care team, the patient or a family member. The Social Work team will triage referrals and make contact within 1-3 days based on acuity and urgency. Common referral reasons may include:
 

Advocacy Anxiety Bereavement Caregiver Stress
Community Resources Depression End-of-Life Planning Family Dynamics
Financial Resources Grief/Loss Legal Medication Coverage
New Diagnosis Transportation    

 

For Referring Clinicians: For patients where the need is urgent please contact social work Professional Practice Lead. If the patient is in the clinic and you would like them seen today, please call as soon as possible for the social work team to attempt to meet this need.

Cancer treatments are often associated with side effects. You might also experience symptoms from the cancer itself. Ontario Health – Cancer Care Ontario provides information on Managing symptoms, side effects & well being. The information is easy to understand and provides practical tips for what you should do and when to get help from your care providers. 


Below are some symptoms. Click the symptom to access a quick guide. For a full accompaniment of symptoms, visit: Cancer Care Ontario: Managing Symptoms.

 

Anxiety Nausea Sexual Health
Diarrhea Fatigue Pain
Loss of Appetite Constipation Depression
Shortness of Breath Neutropenia Fever

 

For patients on active treatment who require symptom management support after hours, please contact CareChart, Oncology at 1-877-681-3057 or visit their website.

 

Thank you for your visit. At anytime you wish to provide feedback, we encourage you to share it directly with your healthcare team as soon as possible. You may also speak with the social worker, spiritual care advisor, charge nurse, or management (see below). 

 

If you shared a concern that you feel has not been addressed, connect with the Patient Experience Lead at patientrelations@cmh.org
 

Sandra Bakewell

Sandra Bakewell, Manager Medical Day Clinic, Liver Health Clinic, Ambulatory Clinics - ext. 3064

April McCulloch

April McCulloch, Director Medical Programs - ext. 2402

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The Medical Day Clinic is located in Wing D, level 1. Parking Lot #4 is closest to the Wing D entrance.

Parking and entrances map at CMH

The clinic is located by #12 (yellow dot), which is next to the elevators. It is open Monday through Friday from 0900 - 1600h (9:00 a.m. to 4:00 p.m.) It is not open on weekends or on statutory holidays. 

Medical Day Clinic

Location: The first floor of the hospital in Wing D, near the Ambulatory Care entrance.

Phone: 519-740-4940

Schedule: Monday - Friday, 0900 - 1600h (9:00 a.m. - 4:00 p.m.)

Clinical Trials Contact

Phone: 519-621-2333 ext. 2594

Schedule: Monday - Thursday, 0730 - 1530h (7:30 a.m. - 3:30 p.m.)

When calling after hours, weekends and holidays, please call the main hospital number.

Phone: 519-621-2330

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