Mental Health
If you are in crisis and wish to talk to someone call Here 24/Seven (aka Here 24/7, Here247) anytime at 1-844-437-3247 or TTY 1-877-688-5501.
Here 24/Seven provides crisis assessment, intake, and referrals 24 hours a day and seven days a week.
If you are experiencing a mental health crisis you can also call 9-1-1 or visit your nearest emergency department.
Mental Health and Addictions Program serves residents of Cambridge and North Dumfries providing trauma informed and recovery oriented care to individuals with mental health and addictions.
We work in partnership with community agencies, primary care providers, schools, and social service agencies. We provide time limited intensive services to individuals of all ages living with complex, moderate to severe acute mental illnesses and addictions. Our Services are age specific and based on predetermined criteria and referral process.
Psychiatric Assessment and Admission Nurse (PAAN)
Our Psychiatric Assessment and Admission Nurse is a 24 hours, seven days/week service offered in the Emergency Department by skilled and experienced Mental Health Registered Nurses. PAAN offers assessment, crisis management and disposition in consultation with emergency room doctors, psychiatrists, and other healthcare partners.
The wait times in the Emergency Department to see a PAAN will vary based on your triage assessment and department acuity.
Mental Health Inpatient Unit
Inpatient adult mental health functions in a multidisciplinary team environment and consist of 25 beds for short term admission and stabilization of acutely ill individuals.
Individuals are admitted through Emergency Department, Day Hospital, Outpatient Services and other community hospitals. We admit adults, 18 years of age and older for assessment, stabilization and acute, short term treatment.
The inpatient mental health unit is located in Wing A, Level 3. To reach the unit, call 519-621-2330 extension 5210 to speak with a member of the nursing staff.
Mental Health Day Hospital
The Day Hospital is an intensive and structured 6-week day program. Day Hospital clients are referred through Psychiatric Assessment and Admission Nurse (PAAN), Inpatient Mental Health and the Community Outpatient Mental Health Clinic.
Clients in the Day Hospital have individualised treatment plans developed in collaboration with their multidisciplinary team. Day Hospital Is primarily a group therapy program.
Mental Health Inpatient Unit and Day Hospital Locations
Both units are located in Wing A, level 3. Enter the Main Entrance and proceed to the public elevator. Take the elevator to Level 3 and turn right - walk to the hallway. In front of you will be the Inpatient Mental Health Unit and to your left, the Day Hospital. Please note the Inpatient Mental Health Unit is secured and you will need to speak with staff to gain access.
Community Outpatient Mental Health Clinic
Community Outpatient Mental Health Clinic offers time limited psychotherapy support to children and adults living with severe and persistent mental illnesses.
The Adult Community Outpatient Mental Health Clinic offers a variety of time limited services which includes psychiatric consultation, injection and medication management and group therapy.
If you wish to speak with a staff member in the Community Outpatient Mental Health Clinic, feel free to call (519) 621-2330 extension 3300.
Community Outpatient Mental Health Clinic Location
Park in Visitor Lot #2, which is located in ront of Wing C and Wing D entrances. Enter through the Wing D entrance on Level 1, turn left, take elevators to Level 2, turn right and go into Community Outpatient Mental Health Clinic located in wing D.
If you enter using the Main Entrance and it is your first time in hospital, please visit the Information Desk and ask for directions or ask a Volunteer Ambassador.
Crisis intervention
Individual therapy
Family support
Group therapy
Medication and psychiatric consultations
Community Consultations and Outreach
ECT treatment
Please bring any personal assistive devices that you require for your appointment. For example, any communication or mobility device you many need like a walker, hearing aid, etc.
Kindly note that CMH has a no scent policy. Kindly refrain from using or wearing perfumes, scented deodorants and scented products before coming to hospital.
If you are experiencing a mental health crisis, please call 9-1-1 or visit your nearest emergency department. If you are in crisis and wish to talk to someone call HERE24 Seven anytime at 1-844-437-3247 or TTY 1-877-688-5501. Here 24 Seven provides crisis assessment, intake, and referrals 24 hours a day and seven days a week.
For youths and children’s mental health services, please call Front Door at 519-749-2932 during business hours. Outside of business hours you could reach Kids Help Phone at 1-800-668-6868 for immediate help.
Child and Family
Child & Family team provides support to individuals 5 to 18 years of age and their parents. Child and Family team at CMH receives referrals directly from family physicians or paediatricians. CMH is not accepting referrals directly from the community for counselling services. The paediatric psychiatrist will see the child and determine if other resources are required. Those resources can include individual or family counselling as well as group therapy.
Adult
Community Outpatient Mental Health clinic supports adults 18 years of age and older. The clinic receives physician referrals via Here24 Seven (centralized intake through Canadian Mental Health Association (CMHA) for mental health and psychiatry services), Emergency Department, Day Hospital and Inpatient Mental Health. The Adult Community Mental Health Clinic also does medication management through our injection clinic.
Specialized Geriatric Mental Health Services
Geriatric Mental Health Services receives referrals via Specialized Geriatric Services Centralized Intake located at St. Joseph’s Health Centre in Guelph. Referrals are reviewed by the Geriatric Mental Health team located at the Langs Hub. Family physicians can fax their referrals to Intake at Fax # 1-888-205-1491 or call directly at 1-855-849-6228.
Services are primarily offered in the community, where the senior lives (own home, retirement home, Long Term Care) and include clinical comprehensive geriatric assessment with consultation and short term follow-up, plus supports to patients and caregivers.
Thank you for your visit. At anytime you wish to provide feedback, we encourage you to share them directly with your healthcare team as soon as possible. You may also speak with the social worker, spiritual care advisor, charge nurse, or management (see below).
If you shared a concern that you feel has not been addressed, connect with the Patient Experience Lead at patientrelations@cmh.org.
Michelle Berry, Manager Mental Health Services - ext. 3324
Donna Didomos, Director Emergency & Mental Health Program - ext. 2166
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***Due to COVID-19 restrictions this series is currently on hold***
Mental Health Family Education Series/Young Adult Family Night reaches out with information, resources and support to family and friends caring for a loved one with mental illness.
This is a FREE weekly education series held at Cambridge Memorial Hospital every Spring and Fall on Tuesday evenings from 6:30pm to 8:30pm. It is co-hosted by staff from CMH Mental Health Program and Canadian Mental Health Association.
Registration is required. To register please contact Laura McShane 519- 744-7645 x3041
Contact
Inpatient Mental Health and Day Hospital are located in Wing A, Level 3. The closest entrance is the Main Entrance at Wing A. Parking in Lot #2 is closest to these programs.
The Community Outpatient Mental Health Clinic is located in Wing D, Level 2. The entrance closest to this clinic is the Wing D covered entrance. Parking in Lot #4 is closest to this program.
The Day Hospital and Inpatient Mental Health Unit are located on Wing A, Level 3.
The Community Outpatient Mental Health Program is located in Wing D, Level 2
To find out about mental health and addiction services at CMH, please contact us:
Location:
Inpatient Unit/Day Hospital - Wing A, Level 3
Community Outpatient Mental Health Clinic- Wing D, Level 2
Phone:
Main line - 519.621.2330 (Switchboard)
Community Outpatient Mental Health - 519.621.2333 extension 3300
Schedule:
Community Outpatient Mental Health Clinic
Monday to Friday 9am-4pm