Mental Health: Information for Family Doctors

Doctor writing on medical health care record

If your patient is in crisis and needing a psychiatric assessment, please send them to the nearest emergency department or call  1-844-437-3247 or TTY 1-877-688-5501 at Here24 Seven to access their mobile crisis services. If you choose to send your patient to the Cambridge Memorial Hospital’s (CMH) Emergency Department, our Psychiatric Assessment and Admission Nurse (PAAN) will conduct a mental health crisis assessment and will consult with an emergency department physician and psychiatrist for recommendations and disposition.

Our Child & Family team provides support to individuals 5 to 18 years of age and their parents. The Child and Family team at CMH receives referrals directly from family physicians or paediatricians.  CMH is not accepting referrals directly from the community for counselling services. The paediatric psychiatrist will see the child and determine if other resources are required. Those resources can include individual or family counselling as well as group therapy. Family Physicians or Pediatricians can fax their referrals to Child and Family Intake at 519-740-4936.

Our Outpatient Mental Health clinic supports adults 18 years of age and older. The clinic receives physician referrals via Here24 Seven (centralised intake through Canadian Mental Health Association (CMHA) for mental health and psychiatry services),our Emergency Department, Day Hospital and Inpatient Mental Health. Our Outpatient Mental Health Clinic also supports medication management through our injection clinic.

Geriatric Mental Health Services receives referrals via Specialized Geriatric Services Centralized Intake located at St. Joseph’s Health Centre in Guelph. Family Physicians can fax their referrals to Intake at 1-888-205-1491 or can reach them directly by calling 1-855-849-6228. These referrals will be reviewed by the Geriatric Mental Health team located at the Langs Hub, 1145 Coronation Blvd.
Services are primarily offered in the community, where the senior lives (own home, retirement home, Long Term Care) and include clinical comprehensive geriatric assessment including consultation and short term follow-up and supports to patients and caregivers.

***Due to the recent pandemic, education series and support groups are currently on hold***


Mental Health Family Education Series/Young Adult Family Night reaches out with information, resources and support to family and friends caring for a loved one with a mental illness.


This is a weekly series held at Cambridge Memorial Hospital every Spring and Fall on Tuesday evenings from 6:30pm to 8:30pm. It is co-hosted by staff from CMH Mental Health Program and Canadian Mental Health Association (CMHA).  Click here for more information.


Mental Health Family and Friends Support Group


Cambridge Memorial Hospital offers a monthly support group for friends and family supporting individuals living with mental health . It’s free and no registration is required. Click here for more information.

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